Articles Categories | Adding And Editing Contact Details

Adding and editing contact details
My name is not in the locker system
It is possible that your details are not registered in the Expedibox platform. This may be because your manager has not added you as a member of the locker. To rectify the situation, please contact your building manager to ensure that your details ...
I am in the list of locker members, but my information is wrong.
It is possible that your details are not up to date in the Expedibox platform. To rectify the situation, please contact your building manager so that they can update your information in their resident management platform or in the Expedibox ...
I would like to add my tenant’s or other building occupants’ information.
If you wish to add the contact information of an occupant other than yourself to the membership list of your building’s Expedibox, you must contact your building manager and request this. The building manager will add the contact information himself.

Popular Articles
I’m not familiar with Expedibox. How does it work?
The solution is quite simple. When a delivery person has a parcel for you, they go to the Expedibox locker, press on the “Drop a parcel” button, choose the recipient, and select the door size to reserve. A door will open automatically. Once the ...
I normally receive pick-up notifications, but I did not receive anything this time.
You have been an Expedibox subscriber for some time now and you have already received pick-up notifications from us. Unfortunately, this time you received a delivery confirmation from a carrier, but no notification from us. Here are a few things to ...
I entered my code on the screen, but the locker says “Invalid Code”
You have received a retrieval code, but when you try to enter your code on the touch screen and press “Go”, the screen says “Invalid Code”. There are several possible causes for this: 1. Validate that the code you received has been sent by Expedibox. ...
I entered my code, heard a noise, but no door opened.
You entered your 6-digit code sent by Expedibox and it was valid. You then heard a “Click”, but no door opened. This can happen if the package you are sending is jamming the door or if the lock has an issue. You can contact our technical support ...
My name is not in the locker system
Your contact details may not be registered in the Expedibox platform. This can be explained if your manager failed to add you as a member of the locker or if recent changes were not made to our database. To rectify the situation, please contact the ...

Articles Categories | Adding And Editing Contact Details | Knowledge Base

Adding and editing contact details

My name is not in the locker system

I am in the list of locker members, but my information is wrong.

I would like to add my tenant’s or other building occupants’ information.

Popular Articles

I’m not familiar with Expedibox. How does it work?

I normally receive pick-up notifications, but I did not receive anything this time.

I entered my code on the screen, but the locker says “Invalid Code”

I entered my code, heard a noise, but no door opened.

My name is not in the locker system