I’m not familiar with Expedibox. How does it work?
The solution is quite simple. When a delivery person has a parcel for you, they go to the Expedibox locker, press on the “Drop a parcel” button, choose the recipient, and select the door size to reserve. A door will open automatically. Once the delivery is completed, you will then automatically receive a 6-digit retrieval code by email or text message.
You must then go to the Expedibox locker, enter the retrieval code on the left side of the screen (on the numeric keypad) and press the “Go” button. The door will open automatically.
It’s quick and easy! If you have any issues, feel free to open a ticket by clicking here,
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I have an Expedibox in my building. Who manage it?
Your building manager has access to manage the Expedibox in the building. The manager ensures that the membership list is up to date and that parcels that have been there too long are removed from the locker. If you are not on the membership list, ...
Packages are still on the floor, despite the presence of an Expedibox, what can I do?
Despite our agreements with delivery partners, it is possible that some delivery drivers may be negligent. Two actions can improve this situation. 1. Make a complaint to the delivery company of the delivery person concerned, who will take action to ...
How can I make sure that the delivery people use Expedibox?
When you order an item online, make sure you write a note that instructs the delivery person to use the box, for example “Please deposit this package in the Expedibox in my building”. This is a mandatory requirement for Amazon deliveries and it is ...
I want to be removed from the Expedibox list. How do I do that?
To be removed from the membership list, you must make a request to the manager of the building where the locker is located. Only this person has the access to add, modify and delete members.
My name is not in the locker system
It is possible that your details are not registered in the Expedibox platform. This may be because your manager has not added you as a member of the locker. To rectify the situation, please contact your building manager to ensure that your details ...