I have an Expedibox in my building. Who manage it?
Your building manager has access to manage the Expedibox in the building. The manager ensures that the membership list is up to date and that parcels that have been there too long are removed from the locker. If you are not on the membership list, please contact your manager and he will be happy to add you.
Expedibox takes care of the technical support 7 days a week and the preventive maintenance of the installation.
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I would like to add my tenant’s or other building occupants’ information.
If you wish to add the contact information of an occupant other than yourself to the membership list of your building’s Expedibox, you must contact your building manager and request this. The building manager will add the contact information himself.
How can I make sure that the delivery people use Expedibox?
When you order an item online, make sure you write a note that instructs the delivery person to use the box, for example “Please deposit this package in the Expedibox in my building”. This is a mandatory requirement for Amazon deliveries and it is ...
Packages are still on the floor, despite the presence of an Expedibox, what can I do?
Despite our agreements with delivery partners, it is possible that some delivery drivers may be negligent. Two actions can improve this situation. 1. Make a complaint to the delivery company of the delivery person concerned, who will take action to ...
I want to be removed from the Expedibox list. How do I do that?
To be removed from the membership list, you must make a request to the manager of the building where the locker is located. Only this person has the access to add, modify and delete members.
I’m not familiar with Expedibox. How does it work?
The solution is quite simple. When a delivery person has a parcel for you, they go to the Expedibox locker, press on the “Drop a parcel” button, choose the recipient, and select the door size to reserve. A door will open automatically. Once the ...