Can all drivers use your lockers?
All delivery personnel have access to the parcel drop-off function. However, Canada Post normally uses its own parcel lockers. Of course, you can strongly suggest that all your delivery drivers use them. You may get their participation.
Related Articles
How can I make sure that the delivery people use Expedibox?
When you order an item online, make sure you write a note that instructs the delivery person to use the box, for example “Please deposit this package in the Expedibox in my building”. This is a mandatory requirement for Amazon deliveries and it is ...
The screen is black. I can’t use the locker.
There are two possible reasons for this. 1. There may have been a power failure in the building or on the wall where the Expedibox lockers are connected. If this is the case, please inform your building manager so that they can fix the issue.2. There ...
An unusual noise seems to be coming from the locker
It is possible that the fans present in the Expedibox lockers are saturated or clogged. Please create a ticket describing the issue and entering the address of the locker, and we will send a technician to correct the situation. To open a support ...
Packages are still on the floor, despite the presence of an Expedibox, what can I do?
Despite our agreements with delivery partners, it is possible that some delivery drivers may be negligent. Two actions can improve this situation. 1. Make a complaint to the delivery company of the delivery person concerned, who will take action to ...
I entered my code on the screen, but the locker says “Invalid Code”
You have received a retrieval code, but when you try to enter your code on the touch screen and press “Go”, the screen says “Invalid Code”. There are several possible causes for this: 1. Validate that the code you received has been sent by Expedibox. ...